This policy governs how Mamare SEO delivers its services. The specific proposal or contract for each project remains the detailed reference whenever a more specific clause exists.
Clear scope before access and execution begin
Each project defines deliverables, duration, meetings, responsibilities, dependencies, and whether it includes development, copywriting, publishing, or digital relations.
Mamare SEO does not base this description on a marketing title or a promise that is hard to prove; it is based on a scope of work that can be reviewed, data the client has the right to access, and deliverables with a clearly responsible owner.
What do you actually receive?
The client receives a written scope, an initial plan, a communication channel, and reporting frequency, with a log of material changes.
Deliverables are written in language that works for management and implementers together: what we found, why it matters to the business, what the priority is, who will implement, and what test confirms that the task is complete.
Decision and quality criteria
A task is considered complete when the deliverable is handed over or the change is implemented and the agreed test is performed, not merely when a general recommendation is sent.
Quality starts from defining the business goal and measurement scope, then reviewing the source of every metric. We do not mix increased impressions with increased customers, and we do not present an average ranking that hides how different pages or keywords perform.
Transparency and documentation
Reports document data sources, implemented changes, and obstacles that affected measurement or timelines.
The client remains the owner of their accounts and data. We document changes, recommendations and dependencies, and clearly state what was implemented, what is pending, and what could not be measured, instead of submitting a nice‑looking report with no impact.
Boundaries we maintain
SEO is affected by search engines, competition, client speed, and platform limitations; therefore there is no guarantee of rankings, sales, or fixed timeframes.
We avoid guaranteeing first place, artificial reviews, undocumented case studies, and claiming branches or accreditations that do not exist. Here, trust is part of the product, not a marketing paragraph.
What is your next step?
Review the proposal and request clarification on any clause before approval, and define who has authority and sign‑off on your side.
Send your website URL, target market, platform, and highest‑priority product or service, and clarify whether the goal is sales, enquiries or qualified visits. This information helps us suggest a suitable starting point and scope.
How does this reflect on the client experience?
Each project defines deliverables, duration, meetings, responsibilities, dependencies, and whether it includes development, copywriting, publishing, or digital relations. We created this page to answer the questions that come before contacting us and to clarify what Mamare SEO can commit to and what requires decisions or data from the client. Early clarity reduces mismatched expectations and improves proposal quality and execution.
The client receives a written scope, an initial plan, a communication channel, and reporting frequency, with a log of material changes. We do not judge experience quality by nice wording alone; we review how easy it is to find information, link accuracy, clarity of actions, mobile readability, and whether the message matches what the client will find in the proposal or contract.
Review and updates
A task is considered complete when the deliverable is handed over or the change is implemented and the agreed test is performed, not merely when a general recommendation is sent. Content is reviewed when the service, tool, requirements, or communication channel changes. Corrections appear on the page instead of leaving outdated claims in place just to keep a keyword or marketing message.
Reports document data sources, implemented changes, and obstacles that affected measurement or timelines. The client can request clarification or report inaccurate information through official channels. We distinguish between editorial updates and changes to terms that require notification or approval according to the existing relationship.
Verifiable professional commitment
SEO is affected by search engines, competition, client speed, and platform limitations; therefore there is no guarantee of rankings, sales, or fixed timeframes. For this reason, we do not use badges, titles, results, or client names without source and authorization. When numbers are estimates, we state that they are estimates, and when measurement is incomplete, we do not present it as a final fact.
Review the proposal and request clarification on any clause before approval, and define who has authority and sign‑off on your side. Trust starts with a small documented step: a clear question, a reply that explains fit, a scope that defines deliverables, and accounts that remain the client’s property. These principles are the reference when a marketing message conflicts with how we actually work.
Scope change requests
Any material addition—such as a new market, language, platform, or large number of templates—is evaluated for impact, time, and cost before starting.
Paid or time‑extending changes are only implemented after clear approval from an authorized stakeholder.
Client responsibilities
The client provides information, access, and reviews in a timely manner, and ensures that backups and approval procedures exist for sensitive changes.
The client is responsible for the accuracy of claims about its products and services and for any legal materials and licenses it supplies for publication.
Suspension and cancellation
Notice periods and settlement terms are defined in the project proposal. Work already performed and deliverables already provided are not cancelled retroactively.
Work may be suspended if access is not possible, approvals are excessively delayed, or a request would put the site or its users at risk.
Confidentiality and ownership
Mamare SEO handles access and data at the minimum level necessary and does not publish the client’s name or results without permission.
Ownership of custom deliverables passes according to the contract once dues are settled, while tools and general methodologies remain the property of their owners.
Mamare SEO offers this scope only after reviewing the site, market, and available data, without guaranteeing any absolute ranking or result that is independent of implementation speed and competition.
Continuing a project requires both parties to cooperate on access, reviews, and approvals within the agreed timelines.